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Jersey telecoms could see new rules for emergency 999 calls
Jersey telecoms companies' handling of emergency calls could be changed to ensure the island has end-to-end 999 calls.
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JT Not Fined For 999 Outage
An outage in December 2022 left JT unable to answer any emergency service calls for two hours.
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JT Fined £380K After 999 Outage
JT has been fined £380,000 after the island's 999 service was down for 57 minutes for most phones in September last year.
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Ambulance Service Issues Plea Over 999 Calls
Jersey's Ambulance Service has issued a plea to islanders to only call if they need urgent help, as it is under 'significant strain'.
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Jersey Mobile Makes 3,000 Calls To 999
999 operators have reported a single Jersey mobile calling the emergency services more than 3,000 times in the last month.
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Greater Oversight Of 999 Calls
There's to be greater oversight of the handling of emergency calls in Jersey.
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Jersey Marks 999 Day
Jersey's emergency services have taken part in a two-minute silence to remember those who have lost their lives in the line of duty.
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Phone Operators Fined Over Unanswered 999 Calls
JT and Sure have both been fined by the telecoms regulator after technical problems saw 999 calls go unanswered.
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Improvements Demanded After Unanswered 999 Calls
Islanders were unable to make 999 calls in Jersey on six separate occasions between January and April this year.
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Emergency Services Mark 999 Day
The work of Jersey's emergency services have been recognised as part of a national event to honour 999 workers.
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999 Is Not For Coronavirus Calls
Some islanders have been calling 999 if they are not getting the response they want from the government's dedicated coronavirus hotline.
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New Unit For 999 Calls
Jersey will have a new combined control room for the police, ambulance and fire services from the new year.