Jersey's employment relations service has had its busiest year.

Jersey's employment relations service has had its busiest year.

JACS answered more than 10,133 calls in 2018.

That is an average of 195 every week.

They were handled by the service's small team of five staff.

Almost half the calls were from workers, and most wanted advice on interpreting job laws and on dismissal or disciplinary procedures.

2018 saw disability discrimination outlawed, and more parental leave introduced. 

JACS director Patricia Rowan says they're now preparing to advise businesses on further proposed changes to family-friendly rights.

"We have already produced a newsletter that looks at what the proposed legislation is.  Obviously it needs to go to the States yet."

As well as hearing tribunals and resolving disputes, JACS delivers training to employers and charities.

Patricia says that a service that has been well-received:

"Last year was the biggest uptake we had of that.  It often has companies coming back to us.  This year we have the same companies coming back to us as well."

JACS is currently mediating in the public sector pay row.